Returns & Refund Policy

We thank you for visiting our Web site. We want you to feel comfortable

in transacting with through our web site.

We understand that from time to time damages and mistakes occur, and we would like to make the service we offer in these circumstances as painless as possible.

If the product that you receive is defective or you are unable to use them, please contact us within 21 days of placing your order. We will be happy to exchange your product for another copy of it or an alternative of equal value. This does not impact your rights if you wish to have the item refunded, please just request this option.

Contact us via email at:

Or alternatively give us a call on: 01376 812051


It is our standard policy to exchange, replace or refund any defective or not fit for purpose product.

If you simply don’t like the item you purchased, we will try and help, just be fair with us and we will provide you with the best service possible.